Performance Excellence for Small Business
The final few articles in the EBS DIY ISO 9001 series will provide guidance through the ISO 9001 certification process. We’ll start with an overview of the entire process in this post, then delve deeper into the topic in future articles. [Read more…]
As you are launching and implementing your ISO 9001 management system, it might be a good idea to review, confirm, and if needed, update some key activities and artifacts that were created along the way. Take some time to consider the full extent of the management system that has now been implemented along with the results of your internal audit and management review as you complete this exercise. Once your reviews and updates are complete, but sure to update any needed documentation. [Read more…]
Over the years I’ve had the opportunity and privilege to work with and experience dozens of different organizations across many different industries, many of which had or were working on some type of formal management system. When it comes to quality management systems, I’ve seen what works and what doesn’t work and the one common denominator that often seems to determine the difference is the organizational culture. Establishing and maintaining the right ISO 9001 culture within your organization can shift your company from one of mediocrity to one of organizational excellence. [Read more…]
If you are going to invest all the needed time, effort, money, and resources into the development, implementation, and certification of an ISO 9001 management system, then there better be some type of payoff in the end. This is often in the form of new market opportunities, customers, or revenue streams. However, many organizations fail to realize and recognize the internal benefits and value of ISO 9001. [Read more…]
For most organizations, achieving ISO 9001 certification can be a rather daunting undertaking. For many smaller companies that don’t have the resources to retain a full-service ISO consultant and who attempt ISO 9001 certification on a do-it-yourself basis, the work can be overwhelming.
Without an internal or external resource who is knowledgeable and experienced with ISO 9001, most organizations struggle to properly interpret the ISO 9001 standard and implement processes that satisfy the standard requirements. With that said, it is still possible to complete your certification as a do-it-yourselfer, but the company also needs to find a source of expertise to guide the project.