ISO 9001 Quality Objectives
Every ISO certified organization is required to define and establish their ISO 9001 quality objectives along with plans to achieve these objectives. Objectives should be aligned and focused on driving overall performance improvement throughout the organization.
Behind each major objective should be planned initiatives associated with continuous improvement activities. This serves as the “A” or “Act” part of the PDCA (Plan-Do-Check-Act) cycle. Remember that it is only those things that you measure and report that will get attention and improvement! [Read more…]