Performance Excellence for Small Business
Wow, you’ve finally arrived at your ISO 9001 certification audit. While there will be some nerves and anxiety, if you have done all the work to development and implement your management system in a manner that best suits your organization and have not taken any shortcuts, then your assessment should be fairly uneventful. Be sure to complete any needed preparation and training activities prior to the audit to further ensure success. [Read more…]
Now that the management system processes have been defined and associated documentation has been drafted, it is time to finish implementing the system including approval and release of all system documentation, along with completion of quality system training activities. [Read more…]
After spending the past couple months exploring the higher-level ISO 9001 requirements such as Context of the Organization and Leadership, let’s start looking at some of the core ISO 9001 processes and procedures beginning with the “Support” processes defined under section seven of the ISO 9001 standard. While your organization may have established processes which satisfy many of the ISO 9001 support requirements, it is important to review all the ISO requirements to ensure full compliance for critical functions such as People, Competence, Communication, Infrastructure, Measuring Resources, and Organizational Knowledge. [Read more…]